Find the best auto glass services in Franklin with our curated list, highlighting quality, value, and customer satisfaction.
MHMaya Hendricks · Home Services Editor Updated June 13, 2026 · Next review July 2026
Editorially independent4 companies evaluated
cover story
★ Editor's ChoiceCaliber Auto Glass
96Score
Latest update · June 13, 2026: Initial ranking published. 4 Franklin-metro auto glass businesses evaluated, top 3 ranked by Vetted Score.
Auto glass repair and replacement are essential services for vehicle safety and visibility. In Franklin, TN, where many rely on their cars for daily commutes and activities, having access to reliable auto glass shops is crucial. Our carefully selected picks ensure that residents can find quality assistance when they need it most.
We evaluated local auto glass providers based on customer ratings, number of reviews, and overall service quality. Our list reflects businesses that consistently deliver excellent service, ensuring transparency and trustworthiness. No business paid for placement, and we refresh our rankings monthly to provide the most current insights.
4auto glass shops evaluated in Franklin
4.33average rating across the field
173customer reviews analyzed
Cityvetted analysis of public Google review data, updated June 13, 2026.
To create this ranking, we analyzed data from customer reviews and ratings across multiple platforms, focusing on key metrics like overall satisfaction and service quality. Each business was assessed on its reputation, responsiveness, and customer feedback to ensure our recommendations meet the highest standards.
Our commitment to impartiality means that no business can pay to influence its ranking. We continuously update our evaluations to reflect real-time feedback from clients, ensuring that our recommendations remain relevant and helpful for Franklin residents seeking auto glass services.
The Vetted Score: six weighted factors
Customer sentiment25%
Rating quality20%
Review volume & velocity20%
Website trust signals15%
Service breadth10%
Business longevity10%
Sentiment is measured by AI analysis of review text, recency-weighted, with verified-pattern checks to discount suspicious review bursts.
With a stellar rating of 4.7 from 28 reviews, Caliber Auto Glass stands out for its exceptional service and customer satisfaction. Reviewers frequently commend their quick turnaround times and quality workmanship, making them a top choice for both repairs and replacements. However, their limited number of reviews may leave potential customers wanting more extensive feedback.
Rick's Auto Glass boasts a solid rating of 4.3 from 81 reviews, making it one of the most reviewed auto glass shops in the area. Customers appreciate their thorough service and friendly staff, which contribute to a positive experience. However, some reviews mention longer wait times during peak periods, which could be a consideration for those needing urgent service.
Genesis Glass & Mirror, Inc. holds a rating of 4.0 from 64 reviews, with customers praising their professionalism and quality of work. As an employee-owned company, they emphasize customer service and satisfaction. However, their review base is moderate, making their overall performance somewhat promising but unproven in comparison to the top picks.
Choosing the right auto glass shop involves considering several factors to ensure you receive quality service and value for your money.
Customer Reviews
Look for shops with high ratings and positive feedback from customers to gauge their reliability.
Service Offerings
Consider whether the shop offers a range of services, including repairs and full replacements, to meet your needs.
Warranty and Guarantee
Check for warranties on work performed, which can provide peace of mind and protection against future issues.
Location and Convenience
Choose a shop that is conveniently located and offers flexible hours for scheduling appointments.
What it costs
What auto glass services cost in Franklin
The cost of auto glass services can vary widely depending on the type of service needed, the make and model of the vehicle, and the specific shop you choose.
Chip Repair$50 to $150, depending on the size and location of the chip.
Windshield Replacement$200 to $500, influenced by the vehicle type and glass quality.
Side Window Replacement$150 to $350, typically less expensive than windshields.
Rear Window Replacement$200 to $600, depending on the vehicle model and glass type.
Frequently asked questions
How much does auto glass service cost in Franklin?
Costs vary, but expect to pay between $50 and $600 depending on the type of service needed.
What should I look for in an auto glass shop?
Consider customer reviews, service offerings, warranties, and location for convenience.
How often is this ranking updated?
We re-run the full analysis monthly with fresh review data. Last updated June 13, 2026.
Our verdict
For most Franklin drivers: Editor's Choice Caliber Auto Glass
The top three auto glass shops in Franklin are Caliber Auto Glass, Rick's Auto Glass, and Genesis Glass & Mirror. Caliber Auto Glass is the clear choice for its high customer satisfaction and swift service. Rick's Auto Glass is the most reviewed, offering thorough service and a friendly atmosphere. Genesis Glass & Mirror provides a professional touch with an employee-owned approach.
Cityvetted
