Franklin's auto glass market is evolving with a few key players. Here’s how to choose the best service for your needs.
MHMaya Hendricks · Home Services Editor Updated June 13, 2026 · Next review July 2026
Editorially independent5 companies evaluated
cover story
★ Editor's ChoiceLewis Glass
94Score
Latest update · June 13, 2026: Initial ranking published. 5 Franklin-metro auto glass businesses evaluated, top 5 ranked by Vetted Score.
In Franklin, TN, the auto glass market features a tight competition with only five evaluated providers. Most shops have fewer than 50 reviews, indicating that consumer trust is still developing in this area. The need for reliable auto glass services is essential, especially given the city's growth and increasing number of vehicles on the road.
We ranked these shops based on their Vetted Scores, which take into account customer ratings and review counts. Our list reflects businesses that offer both quality service and responsiveness, crucial for addressing urgent auto glass needs.
5auto glass shops evaluated in Franklin
3.94average rating across the field
214customer reviews analyzed
Cityvetted analysis of public Google review data, updated June 13, 2026.
To evaluate Franklin's auto glass shops, we analyzed customer reviews and ratings from multiple sources. Each business was assessed on a 0 to 100 Vetted Score scale, with no company paying for placement in our rankings.
This list is refreshed monthly to ensure that you have access to the most current information and trends in the local market. Our goal is to present a transparent view of the best options available in Franklin.
The Vetted Score: six weighted factors
Customer sentiment25%
Rating quality20%
Review volume & velocity20%
Website trust signals15%
Service breadth10%
Business longevity10%
Sentiment is measured by AI analysis of review text, recency-weighted, with verified-pattern checks to discount suspicious review bursts.
With a rating of 4.8 from 80 reviews, Lewis Glass is a clear leader in Franklin's auto glass market. Customers frequently commend their quick service and attention to detail, making them ideal for urgent repairs. However, availability can be limited during peak times, so plan ahead if you need service.
Caliber Auto Glass holds a rating of 4.6 from 45 reviews. Customers appreciate their competitive pricing and quality workmanship. They are particularly noted for their reliability and thoroughness. However, some reviews mention longer wait times for appointments, so check their schedule in advance. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is value-conscious customers. It serves Franklin, TN, with $150 to $400 pricing, and the honest trade-offs are longer wait times for appointments.
Quality Glass Services has a perfect rating of 5 based on 5 reviews, highlighting their exceptional customer care and thorough service. They are best for those seeking personalized attention, but the low review count makes their reliability less proven compared to more established providers. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is personalized service. It serves Franklin, TN, with $100 to $300 pricing, and the honest trade-offs are thin review base and less proven reliability.
Rick's Auto Glass has a 4.3 rating from 83 reviews, with many praising their friendly staff and thorough repairs. They serve a larger area, which is a plus. However, some customers report inconsistent service quality, so experiences may vary. That is a substantial body of feedback for a local operator, enough to trust the rating rather than credit a lucky streak. Most of what reviewers hire it for is general repairs. It serves Brentwood and Franklin, TN, with $150 to $400 pricing, and the honest trade-offs are inconsistent service quality.
Absolute Auto Glass currently has a low rating of 1 from just 1 review. This raises concerns about their service reliability and customer satisfaction. Until they build a stronger track record, it's wise to consider other options. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is not recommended. It serves Franklin, TN, with $100 to $250 pricing, and the honest trade-offs are very low rating and unproven reliability.
Pros
N/A
Cons
Very low rating
Unproven reliability
Best forNot recommended
Service areaFranklin, TN
Typical pricing$100 to $250
Before you book
How to choose an auto glass shop in Franklin
Selecting the right auto glass shop in Franklin requires considering several key factors. Here are the most important aspects to keep in mind.
Service Area
Check if the shop serves your specific neighborhood or if they offer mobile services for your convenience.
Response Time
Look for shops that can provide quick turnaround times, especially if you have a crack or chip that needs immediate attention.
State Licensing
Ensure the shop is properly licensed and insured to perform auto glass repairs and replacements in Tennessee.
What it costs
What auto glass services cost in Franklin
Auto glass repair and replacement costs can vary based on several factors, including the type of vehicle and extent of damage. Here's a general pricing guide for Franklin.
Chip Repair$50 to $100, depending on the size and location of the chip.
Windshield Replacement$200 to $500, based on the make and model of your vehicle.
Side Window Replacement$150 to $300, with variations for different types of windows.
Back Window Replacement$250 to $600, influenced by vehicle specifications.
Frequently asked questions
How much does auto glass repair cost in Franklin?
Expect to pay between $200 to $600 for most auto glass repairs in Franklin, depending on the make and model of your vehicle.
Which auto glass shop has the most reviews in Franklin?
Lewis Glass leads with 80 reviews, reflecting a solid reputation among local customers.
How often is this ranking updated?
We re-run the full analysis monthly with fresh review data. Last updated June 13, 2026.
Our verdict
For most Franklin drivers: <Editor's Choice name>
If you want the best overall service, go with Lewis Glass. Their high rating of 4.8 from 80 reviews indicates they consistently satisfy customers. If you're looking for solid service at a slightly lower price point, Caliber Auto Glass is a great option, with a 4.6 rating from 45 reviews. For those who prefer a newer business, Quality Glass Services shows promise with a perfect 5-star rating, though their limited review count makes them a riskier choice. Choose based on your priorities and trust level.