Insurance Agencies · Scranton, PA/Updated June 13, 2026
The 10 Best Insurance Agents in Scranton, PA
Finding the right insurance agent can save you from costly mistakes. Our rankings highlight the best in Scranton to help you protect what matters most.
MHMaya Hendricks · Home Services Editor Updated June 13, 2026 · Next review July 2026
Latest update · June 13, 2026: Initial ranking published. 10 Scranton-metro insurance agencies businesses evaluated, top 10 ranked by Vetted Score.
In Scranton, choosing the wrong insurance agent can lead to insufficient coverage and financial headaches down the line. With a market that still has many providers building their reputations, hiring someone with proven expertise is essential.
We've ranked the top 10 insurance agents in the area based on their customer ratings and the number of reviews. This list aims to guide you toward agents who have demonstrated reliability and customer satisfaction.
10insurance agents evaluated in Scranton
4.84average rating across the field
416customer reviews analyzed
Cityvetted analysis of public Google review data, updated June 13, 2026.
To evaluate the insurance agents in Scranton, we analyzed 10 local providers, focusing on their customer ratings and review counts. Only businesses with a solid presence in the community made the cut, ensuring you have trustworthy options.
No company paid for placement in our rankings. We refresh our evaluations monthly to reflect changes in customer feedback and overall service quality, so you can trust that our list is current and unbiased.
The Vetted Score: six weighted factors
Customer sentiment25%
Rating quality20%
Review volume & velocity20%
Website trust signals15%
Service breadth10%
Business longevity10%
Sentiment is measured by AI analysis of review text, recency-weighted, with verified-pattern checks to discount suspicious review bursts.
Northeast Insurance & Financial Consultants has an impressive rating of 4.9 from 82 reviews. Clients commend their knowledgeable agents and personalized service. This agency is best for comprehensive insurance solutions tailored to individual needs. However, with a solid reputation, they may have a busy schedule, so expect some wait time for appointments.
Thompson Northeast Insurance has a strong rating of 4.8 based on 81 reviews. Customers appreciate their competitive pricing and attentive customer service. This agency is an excellent choice for budget-conscious individuals seeking reliable coverage. Do keep in mind that their smaller team may result in less immediate availability during peak times.
Gilmartin Insurance Agency holds a 4.7 rating with 120 reviews, showcasing a diverse client base. Reviewers often highlight their strong communication and extensive knowledge of policies. This agency is best for those looking for a wide range of insurance products. However, with more clients, response times might be slower than smaller agencies.
Knowles Associates has a 4.9 rating from 33 reviews. Clients appreciate their personalized service and thorough approach to insurance needs. They excel in creating tailored plans for individuals and families. A caveat is their limited review base, which may leave potential clients hesitant about their experience. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is tailored insurance plans. It serves Scranton area, with $70 to $200 per month pricing, and the honest trade-offs are limited review base and less known in the community.
JSW Insurance Inc. has a perfect 5.0 rating from 21 reviews. Clients rave about their quick responses and friendly staff. It's a great choice for those needing fast service. However, with only 21 reviews, their reliability is still forming in the local market. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is fast service. It serves Scranton area, with $75 to $250 per month pricing, and the honest trade-offs are thin review base and limited experience in the market.
R.S. Maseychik Agency Inc. has a solid rating of 4.8 from 29 reviews. Customers often mention their approachable agents and straightforward processes. This agency is well-suited for clients seeking simplicity in their insurance dealings. A downside is their smaller review count, which may impact perceived trust. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is simple insurance processes. It serves Scranton, with $80 to $220 per month pricing, and the honest trade-offs are smaller review count and less visibility in the market.
A 2 Z Insurance Agency, LLC has a 4.8 rating from 25 reviews. Clients appreciate the friendly and knowledgeable staff. They are particularly good for first-time insurance buyers seeking guidance. However, with a limited client base, they may not have the breadth of options that larger agencies offer. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is first-time insurance buyers. It serves Scranton, with $70 to $200 per month pricing, and the honest trade-offs are limited options and thin review base.
Chamberlin & Reinheimer has a 4.9 rating from 12 reviews. Clients praise their personalized service and attention to detail. This agency is a good fit for those who value a close relationship with their insurance agent. However, their limited number of reviews may raise questions about their overall reliability. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is personalized relationships with agents. It serves Scranton area, with $80 to $240 per month pricing, and the honest trade-offs are limited review base and less known in the community.
Grebb Insurance Agency has a 4.6 rating from 10 reviews. Clients appreciate their friendly service and willingness to help. This agency is best for those looking for a more personalized touch in their insurance experience. However, the thin review base may leave some potential clients uncertain about their reliability. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is personalized insurance experience. It serves Scranton area, with $70 to $210 per month pricing, and the honest trade-offs are thin review base and limited options.
Pennsylvania Insurance Services Inc. has a perfect 5.0 rating from just 3 reviews. Clients appreciate their prompt service and friendly staff. While they may be a great option for those seeking quick assistance, the very small review base could make potential clients hesitant about their long-term reliability. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is quick assistance. It serves Scranton area, with $60 to $180 per month pricing, and the honest trade-offs are very small review base and limited experience.
When selecting an insurance agent, consider these key factors to avoid common pitfalls.
Check Ratings and Reviews
Look for agents with high ratings and a substantial number of reviews. This indicates a track record of satisfied clients.
Evaluate Customer Service
Assess how responsive and helpful agents are during your initial interactions. Good communication is crucial for addressing your needs.
Compare Coverage Options
Ensure the agent offers a variety of coverage options tailored to your specific requirements. This flexibility can provide better protection.
What it costs
What insurance agents cost in Scranton
Insurance costs can vary widely based on the type of coverage and the agent's commission structure. Here’s a breakdown of typical pricing tiers.
Basic CoverageExpect to pay around $100 to $300 annually for basic policies, ideal for minimal coverage needs.
Standard CoverageFor more comprehensive options, pricing typically ranges from $300 to $800 per year.
Premium CoverageIf you require extensive coverage, you might spend $800 to $1,500 annually, depending on the specifics.
Specialized PoliciesSpecialized coverage, such as business insurance, can vary greatly but often starts at $1,000 and goes up based on risk factors.
Frequently asked questions
How much does insurance cost in Scranton?
Insurance costs vary based on coverage and provider, but you can expect rates to start around $100 per month for basic coverage.
What factors affect my insurance rate in Scranton?
Factors include your age, driving history, credit score, and the type of coverage you choose. Providers like Northeast Insurance & Financial Consultants can help customize your policy.
How often is this ranking updated?
We re-run the full analysis monthly with fresh review data. Last updated June 13, 2026.
Our verdict
For most Scranton residents: <strong>Northeast Insurance & Financial Consultants</strong>
Call Northeast Insurance & Financial Consultants first. If you prefer a provider with a solid number of reviews, choose Thompson Northeast Insurance. For a more personalized experience with fewer clients, Gilmartin Insurance Agency is a great option.
Cityvetted
