CityvettedWhen you're stranded, you need reliable towing services. Here are the best options in Newport News to get you back on the road.
Towing services are essential for any driver, especially in emergencies. Whether it's a breakdown or an accident, having a trustworthy towing company can make all the difference in a stressful situation. Newport News boasts several reputable towing companies, each with unique strengths.
We evaluated ten local towing services based on customer reviews, ratings, and service quality. Our list highlights businesses that consistently receive high praise for their reliability and professionalism, ensuring you can make an informed choice when you need help.
Cityvetted analysis of public Google review data, updated June 13, 2026.
How much does towing services cost in Newport News? See the price breakdown →
With a stellar rating of 4.9 from 327 reviews, It's Goin Towing stands out for its reliable and prompt service.
Read full reviewCollision Correction has earned a solid 4.9 rating from 169 reviews, with many customers highlighting their competitive pricing and effective service.
Read full reviewWith a perfect rating of 5.0 based on 51 reviews, Take A Chance Transport is known for its outstanding customer service and reliability.
Read full review| Business | Vetted Score | Google rating | Reviews | Best for | |
|---|---|---|---|---|---|
| 1 |  | 96Score | 327 | Emergency towing and roadside assistance | |
| 2 |  | 95Score | 169 | Accident recovery and vehicle support | |
| 3 |  | 94Score | 51 | Reliable and timely towing | |
| 4 | 93Score | 109 | General towing and recovery services | ||
| 5 | 92Score | 20 | Fast and efficient roadside assistance | ||
| 6 | 89Score | 120 | Reliable towing and recovery | ||
| 7 | 85Score | 244 | Affordable towing solutions | ||
| 8 | 82Score | 206 | Friendly and affordable towing | ||
| 9 | 80Score | 144 | Basic towing needs | ||
| 10 | 78Score | 84 | Last resort towing |
To compile this list, we analyzed customer reviews and ratings from various platforms to assess the overall performance of each towing company. Each business was scored on a scale of 0 to 100, with no company paying for placement in our rankings.
We refresh our data monthly to ensure accuracy and relevance, so you can trust that our recommendations reflect the current reputation of these towing services in Newport News.
Sentiment is measured by AI analysis of review text, recency-weighted, with verified-pattern checks to discount suspicious review bursts.
With a stellar rating of 4.9 from 327 reviews, It's Goin Towing stands out for its reliable and prompt service. Reviewers often praise their friendly staff and quick response times, making them an ideal choice for emergency towing needs. One caveat is that they may be busy during peak hours, so calling ahead is wise.
Collision Correction has earned a solid 4.9 rating from 169 reviews, with many customers highlighting their competitive pricing and effective service. They are particularly noted for their expertise in handling vehicle accidents and providing comprehensive support. However, some users have mentioned longer wait times during busy periods. That is a substantial body of feedback for a local operator, enough to trust the rating rather than credit a lucky streak. Most of what reviewers hire it for is accident recovery and vehicle support. It serves Newport News and neighboring areas, with $75 to $150 pricing, and the honest trade-offs are longer wait times during busy periods and limited operating hours.
With a perfect rating of 5.0 based on 51 reviews, Take A Chance Transport is known for its outstanding customer service and reliability. Clients frequently commend their punctuality and professionalism, making them a go-to option for towing needs. However, the limited number of reviews suggests they are still building their reputation in the area.
Diamond Towing boasts a strong 4.8 rating from 109 reviews, with many customers praising their professionalism and effective service. They handle a variety of towing needs and are well-regarded for their friendly staff. A downside is that some reviews mention occasional delays during peak times, which could be frustrating if you're in a hurry.
DNA Roadside has a perfect rating of 5.0 from 20 reviews, showcasing their commitment to quality service. Customers appreciate their quick response times and efficient service. However, the review base is small, making their overall reliability a bit uncertain as they continue to grow in the market. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is fast and efficient roadside assistance. It serves Newport News and surrounding areas, with $75 to $150 pricing, and the honest trade-offs are small review base and limited service history.
City Wide Towing and Recovery LLC holds a respectable 4.5 rating from 120 reviews, with customers often highlighting their reliable service and professionalism. They provide a range of towing and recovery services. However, some reviews mention inconsistent response times, which could be a concern during emergencies. That is a substantial body of feedback for a local operator, enough to trust the rating rather than credit a lucky streak. Most of what reviewers hire it for is reliable towing and recovery. It serves Newport News and nearby areas, with $75 to $150 pricing, and the honest trade-offs are inconsistent response times and mixed reviews on availability.
Freedom Towing and Recovery has a rating of 4.3 from 244 reviews. Customers appreciate their affordability and the range of services offered. However, some reviews indicate issues with customer service, which could detract from the overall experience, especially when you need assistance the most. A review base that deep is hard to game, and the score barely moves across it, which is the clearest consistency signal we track. Most of what reviewers hire it for is affordable towing solutions. It serves Newport News and surrounding areas, with $75 to $150 pricing, and the honest trade-offs are customer service issues reported and mixed reviews on reliability.
Cousins Towing & Recovery has a rating of 4.2 based on 206 reviews, with many customers noting their friendly service and reasonable pricing. They are well-regarded for their straightforward approach to towing. However, some customers have reported longer wait times, which can be a drawback if you need immediate assistance.
Pop's Towing & Recovery has a rating of 3.4 from 144 reviews. While some customers appreciate their quick service, others have raised concerns about inconsistent pricing and service quality. This makes them a more promising but unproven option for those in need of towing services. That is a substantial body of feedback for a local operator, enough to trust the rating rather than credit a lucky streak. Most of what reviewers hire it for is basic towing needs. It serves Newport News and surrounding areas, with $75 to $150 pricing, and the honest trade-offs are inconsistent pricing and mixed service quality.
Big Daddy Towing has a low rating of 2.0 from 84 reviews, indicating significant issues with service quality and customer satisfaction. Many reviews cite long wait times and unprofessional behavior as major drawbacks. This option is not recommended unless no other services are available. That is a substantial body of feedback for a local operator, enough to trust the rating rather than credit a lucky streak. Most of what reviewers hire it for is last resort towing. It serves Newport News and surrounding areas, with $75 to $150 pricing, and the honest trade-offs are low customer satisfaction and frequent complaints about service.
Choosing the right towing company involves considering several factors to ensure you receive prompt and reliable service. Here are key points to keep in mind.
Look for companies known for their quick response times, especially in emergencies.
Some companies offer additional services like roadside assistance or vehicle recovery, which can be beneficial.
Check reviews to gauge customer satisfaction and the company’s reputation in the community.
Choose companies that provide clear pricing information upfront to avoid unexpected charges.
The cost of towing services can vary based on several factors, including distance towed and the type of vehicle. Here’s a general breakdown of what you might expect to pay.
$75 to $150 for local towing, with higher rates for long distances and heavy-duty services.
Contact a towing service immediately, and provide them with your location and vehicle details.
We re-run the full analysis monthly with fresh review data. Last updated June 13, 2026.
Based on our analysis, the best towing services in Newport News are It's Goin Towing, Collision Correction, and Take A Chance Transport. These companies excel in customer satisfaction, prompt service, and overall reliability, making them top choices when you need assistance on the road.
