Truck repair is essential for keeping commercial vehicles on the road in Norfolk. Our rankings highlight the best shops based on customer feedback and service quality.
MHMaya Hendricks · Home Services Editor Updated June 13, 2026 · Next review July 2026
Editorially independent6 companies evaluated
cover story
★ Editor's ChoiceTruck Fleet Repair by McCarthy Tire (Mechanical)
96Score
Latest update · June 13, 2026: Initial ranking published. 6 Norfolk-metro truck repair businesses evaluated, top 5 ranked by Vetted Score.
In Norfolk, truck repair is a critical service that supports the local economy and keeps businesses running smoothly. With 339 combined reviews across six evaluated providers, the city has a mix of well-reviewed leaders and smaller shops.
We ranked the top five truck repair shops by analyzing their ratings and customer feedback. The leader, Truck Fleet Repair by McCarthy Tire, stands out with a 4.6-star rating from 93 reviews, while the rest of the field shows a broader spread of ratings.
6truck repair shops evaluated in Norfolk
4.38average rating across the field
339customer reviews analyzed
Cityvetted analysis of public Google review data, updated June 13, 2026.
With a solid rating of 4.6 stars from 93 reviews, Truck Fleet Repair by McCarthy Tire is widely praised for its excellent customer service and quick turnaround times.
To determine our rankings, we evaluated each truck repair shop based on their Vetted Score, which reflects customer ratings, review counts, and overall feedback. We do not accept payment for placement, ensuring impartiality in our rankings.
Our list is updated monthly to reflect any changes in service quality or customer experiences. This ongoing assessment helps us provide the most accurate and current information for truck repair services in Norfolk.
The Vetted Score: six weighted factors
Customer sentiment25%
Rating quality20%
Review volume & velocity20%
Website trust signals15%
Service breadth10%
Business longevity10%
Sentiment is measured by AI analysis of review text, recency-weighted, with verified-pattern checks to discount suspicious review bursts.
Full reviews
The rankings · in order
1
★ Editor's Choice
Truck Fleet Repair by McCarthy Tire (Mechanical)
★★★★★4.6(93 reviews)
96Score
With a solid rating of 4.6 stars from 93 reviews, Truck Fleet Repair by McCarthy Tire is widely praised for its excellent customer service and quick turnaround times. Reviewers often highlight their expertise in mechanical repairs, making it the go-to option for fleet maintenance. However, some customers have noted higher prices compared to smaller shops.
Truck Refrigeration Repair Inc holds a rating of 4.4 stars from 54 reviews, appreciated for its specialized refrigeration services. Customers commend the knowledgeable technicians who efficiently handle complex refrigeration issues. However, the smaller review base means experiences can vary more widely. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is refrigeration repair and maintenance. It serves Norfolk, VA, with $150 to $400 pricing, and the honest trade-offs are smaller review base and limited general repair services.
Norfolk Truck & Trailer Repair Co. has a perfect rating of 5 stars but only 2 reviews. Customers have praised the attentive service and thorough repairs. This shop shows potential for growth, but the limited feedback means it remains unproven in the long run. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is personalized service and thorough repairs. It serves Norfolk, VA, with $80 to $250 pricing, and the honest trade-offs are limited number of reviews and unproven track record.
Norfolk Truck Center has a rating of 4.1 stars based on 103 reviews. Customers appreciate the variety of services offered and the knowledgeable staff. However, some reviews mention inconsistent service quality, which can lead to mixed experiences. That is a substantial body of feedback for a local operator, enough to trust the rating rather than credit a lucky streak. Most of what reviewers hire it for is general truck repairs and maintenance. It serves Norfolk, VA, with $90 to $250 pricing, and the honest trade-offs are inconsistent service quality and higher wait times during busy hours.
American Truck & Trailer Repair has a rating of 3.8 stars from 87 reviews. Customers often mention the competitive pricing and the ability to handle various truck issues. However, the service can be slow, and some customers have reported issues with communication. That is a substantial body of feedback for a local operator, enough to trust the rating rather than credit a lucky streak. Most of what reviewers hire it for is budget-friendly repairs. It serves Norfolk, VA, with $70 to $200 pricing, and the honest trade-offs are slow service and communication issues reported.
Selecting the right truck repair shop involves understanding their reputation, service offerings, and customer feedback. Here are key factors to consider:
Review Ratings
Look for shops with high ratings and a significant number of reviews. This indicates reliability and customer satisfaction.
Service Specialization
Consider what types of repairs you need. Some shops may specialize in specific truck types or repairs, like refrigeration or fleet services.
Response Times
Evaluate how quickly a shop can service your vehicle. Fast turnaround can minimize downtime for your business.
What it costs
What truck repair costs in Norfolk
Truck repair costs can vary based on the type of service needed and the provider. Here's a general breakdown of expected pricing:
Basic Repairs$100 to $300 for minor fixes like oil changes or brake replacements.
Advanced Repairs$300 to $800 for more complex issues such as engine or transmission repairs.
Specialized Services$800 to $2,000 for specialized services like refrigeration repair or major overhauls.
Fleet Services$200 to $500 per vehicle for routine maintenance and inspections on fleet accounts.
Frequently asked questions
How much does truck repair cost in Norfolk?
Prices for truck repair in Norfolk typically range from $75 to $150 per hour, depending on the complexity of the service needed.
What are the most common truck repair services in Norfolk?
Common services include mechanical repairs, refrigeration system maintenance, and trailer servicing.
How often is this ranking updated?
We re-run the full analysis monthly with fresh review data. Last updated June 13, 2026.
Our verdict
For most Norfolk truck owners: <strong>Truck Fleet Repair by McCarthy Tire (Mechanical)</strong>
Truck Fleet Repair by McCarthy Tire (Mechanical) clearly leads with a strong 4.6 rating from 93 reviews, showing consistent quality in service. Truck Refrigeration Repair Inc follows closely with a 4.4 rating based on 54 reviews, making it an excellent choice for refrigeration issues. Lastly, Norfolk Truck & Trailer Repair Co. has a perfect rating of 5 but is based on just 2 reviews, which makes it promising but unproven for broader reliability.
Cityvetted
