Local services · Norfolk, VA/Updated June 13, 2026
The Best Urgent Care Clinics in Norfolk, VA
Finding quality urgent care is essential for timely medical attention. Our rankings highlight the best clinics in Norfolk for your needs.
MHMaya Hendricks · Home Services Editor Updated June 13, 2026 · Next review July 2026
Editorially independent8 companies evaluated
cover story
★ Editor's ChoiceConcentra Urgent Care
96Score
Latest update · June 13, 2026: Initial ranking published. 8 Norfolk-metro urgent care businesses evaluated, top 8 ranked by Vetted Score.
In Norfolk, having access to reliable urgent care clinics can make a significant difference during medical emergencies. These facilities provide immediate attention for non-life-threatening conditions, ensuring that residents can receive care without the long wait times often associated with emergency rooms.
To create this list, we evaluated eight urgent care clinics in the Norfolk area based on their Vetted Scores, customer ratings, and the volume of reviews. Our goal was to identify the most reputable providers that residents can trust for urgent medical needs.
8providers evaluated in Norfolk
4.31average rating across the field
5.8Kcustomer reviews analyzed
Cityvetted analysis of public Google review data, updated June 13, 2026.
We assessed each clinic's performance through a combination of online reviews, patient feedback, and overall ratings. Each business was assigned a Vetted Score between 0 to 100 based on their service quality and customer satisfaction levels. No clinic pays for placement in our rankings, ensuring an unbiased evaluation.
This ranking is refreshed monthly to reflect the latest data and changes in customer experiences. Our last update was on June 13, 2026, ensuring that you have the most current information when seeking urgent care in Norfolk.
The Vetted Score: six weighted factors
Customer sentiment25%
Rating quality20%
Review volume & velocity20%
Website trust signals15%
Service breadth10%
Business longevity10%
Sentiment is measured by AI analysis of review text, recency-weighted, with verified-pattern checks to discount suspicious review bursts.
With an impressive rating of 4.9 from 1,725 reviews, Concentra Urgent Care stands out for its efficient service and knowledgeable staff. Reviewers frequently praise the friendly atmosphere and quick turnaround times, making it an excellent choice for urgent medical needs. However, some patients noted occasional wait times during peak hours.
Rated 4.6 with 1,011 reviews, AFC Urgent Care Norfolk is known for its affordability and comprehensive care. Patients appreciate the attentive staff and the clinic’s commitment to providing a range of services. While most reviews are positive, a few customers reported longer wait times during busy periods. A review base that deep is hard to game, and the score barely moves across it, which is the clearest consistency signal we track. Most of what reviewers hire it for is affordable urgent care. It serves Norfolk and nearby regions, with $80 to $180 pricing, and the honest trade-offs are longer wait times reported and occasional staffing issues.
East Beach Urgent Care has earned a solid rating of 4.5 from 542 reviews, praised for its friendly service and efficient care. Many patients commend the clinic for its cleanliness and professionalism. However, the review base is relatively smaller, making it a promising but unproven option compared to more established clinics.
With a rating of 4.4 from 1,107 reviews, Concentra Urgent Care is recognized for its consistent quality of care and short wait times. Patients appreciate the staff's professionalism and thoroughness. That said, some reviews indicate that the clinic can be busy, which may lead to longer wait times at times.
Kristina M. Boarts, PT, stands out with a perfect rating of 5 from just 1 review. Patients appreciate the personalized attention and effective treatment plans. However, the limited review count makes it a promising but unproven choice for urgent care services. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is physical therapy and rehabilitation. It serves Norfolk, with $75 to $150 pricing, and the honest trade-offs are very limited review base and not a full-service urgent care.
Sentara Urgent Care has a rating of 3.8 from 503 reviews, known for its affiliation with a larger health system. Patients appreciate the integration with other healthcare services. However, some reviews mention inconsistent experiences, with varying levels of service quality. A review base that deep is hard to game, and the score barely moves across it, which is the clearest consistency signal we track. Most of what reviewers hire it for is integrated healthcare services. It serves Norfolk and nearby areas, with $100 to $250 pricing, and the honest trade-offs are inconsistent service quality and longer wait times reported.
Also rated 3.8, Sentara Urgent Care (location 2) has 811 reviews. While it offers the same benefits as its counterpart, patients have noted similar issues with service consistency and wait times. This clinic may be a good choice if you are nearby, but be prepared for potential delays. A review base that deep is hard to game, and the score barely moves across it, which is the clearest consistency signal we track. Most of what reviewers hire it for is general urgent care needs. It serves Norfolk metro area, with $100 to $250 pricing, and the honest trade-offs are service consistency issues and potential wait times.
Bon Secours Ghent Station Medical Associates is rated 3.5 based on 139 reviews. While it offers a variety of services and is part of a reputable network, many patients have reported long wait times and less-than-ideal customer service experiences. This clinic may work for basic needs but may not be the best choice for urgent care.
Choosing the right urgent care clinic in Norfolk involves considering several factors to ensure you receive the best care for your needs.
Location
Select a clinic that is conveniently located to reduce travel time during emergencies.
Hours of Operation
Check if the clinic offers extended hours or is open on weekends to accommodate your schedule.
Services Offered
Some clinics specialize in certain treatments; ensure they provide the specific care you need.
Insurance Acceptance
Verify that the clinic accepts your insurance plan to avoid unexpected out-of-pocket expenses.
What it costs
What urgent care costs in Norfolk
The cost of urgent care services in Norfolk can vary based on the clinic and the type of treatment required.
Basic VisitTypically ranges from $100 to $200 for an initial consultation and examination.
X-raysExpect to pay between $50 to $150 for X-ray services, depending on the complexity.
Lab TestsLab tests can range from $25 to $100, depending on the type of test performed.
Specialized TreatmentsCosts for specialized treatments or procedures may vary widely, often between $150 to $500.
Frequently asked questions
How much does urgent care cost in Norfolk?
Urgent care visits typically range from $80 to $250, depending on the services provided.
What should I bring to an urgent care visit?
Bring your ID, insurance card, and any relevant medical history or medications.
How often is this ranking updated?
We re-run the full analysis monthly with fresh review data. Last updated June 13, 2026.
Our verdict
For most Norfolk residents: Concentra Urgent Care
For those seeking the best urgent care in Norfolk, Concentra Urgent Care is the clear leader, offering exceptional service and patient satisfaction. Close behind are AFC Urgent Care Norfolk, recognized for its value, and East Beach Urgent Care, praised for its friendly atmosphere. Together, these clinics provide reliable options for urgent medical needs.