The Best Water Damage Restoration Companies in Roanoke, VA

The Crew Cleaning & Restoration boasts a 4.9 rating from 170 reviews, showcasing their reliability and quality service. Customers highlight their thoroughness and competitive pricing, making them a great value for water damage restoration. They are well-reviewed for both residential and commercial services. One downside is that their availability may vary, so early booking is recommended.

ServiceMaster of Roanoke has a strong 4.9 rating from 121 reviews, reflecting their commitment to quality restoration services. Clients appreciate their prompt responses and effective solutions for water damage. They are particularly noted for their professionalism and expertise. However, some customers have experienced delays in follow-up services, which can be a concern for urgent situations.

PuroClean of Roanoke holds a perfect 5 rating from 14 reviews, highlighting their dedication to customer satisfaction and effective water damage restoration. Reviewers commend their quick response times and thorough cleanup after water incidents. However, their review base is thin, making them a promising but unproven option for larger projects.

SERVPRO of Roanoke County has a solid 4.5 rating from 162 reviews, indicating a reliable choice for water damage restoration. Customers appreciate their professionalism and efficiency in handling water damage situations. They are particularly noted for their expertise in insurance claims assistance. However, some clients have reported issues with communication, which can lead to frustration during urgent situations.

Broadstone Restoration has a perfect 5 rating from just 2 reviews, indicating a strong start for this new player in the water damage restoration field. Customers praise their professionalism and thorough work. However, the limited review base makes this company promising but unproven for larger or more complex restoration projects.

ECC Restoration, Inc has a 4.3 rating from 16 reviews, showcasing a decent reputation among their clients. Reviewers note their effective restoration services and knowledgeable staff. However, the small review count raises concerns about their experience level and reliability for larger projects, making them a more cautious choice. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is knowledgeable staff for restoration. It serves Roanoke and nearby regions, with $800 to $2,000 pricing, and the honest trade-offs are small review base and limited service history.

Valley Restoration holds a 4.2 rating from 14 reviews, indicating a decent level of customer satisfaction. Clients appreciate their prompt response and thorough work. However, like others with thin review bases, their reliability for larger projects remains uncertain, making them a less established option in the market. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is prompt response to water damage. It serves Roanoke area, with $700 to $2,500 pricing, and the honest trade-offs are thin review base and unproven for larger projects.

Consolidated Construction Services has a 4.2 rating from 92 reviews, showing a decent reputation in the water damage restoration field. Customers commend their thoroughness and professionalism. However, some reviews mention delays in service and communication issues, which can be concerning for urgent restoration needs. That is a substantial body of feedback for a local operator, enough to trust the rating rather than credit a lucky streak. Most of what reviewers hire it for is general water damage restoration. It serves Roanoke and surrounding areas, with $1,000 to $3,000 pricing, and the honest trade-offs are delays in service reported and communication issues.

Kidd's Restoration & Cleaning Services has a low rating of 2 from 3 reviews, indicating significant concerns among past clients. Reviewers have reported issues with service quality and responsiveness, suggesting a lack of reliability. Given the thin review base and poor ratings, this company may not be the best choice for water damage restoration.