Choosing the right home security company is crucial for protecting your home. Avoid common pitfalls by asking the right questions.
MHMaya Hendricks · Home Services Editor Updated June 13, 2026 · Next review July 2026
Editorially independent5 companies evaluated
cover story
★ Editor's ChoiceSecurity Technology Group
96Score
Latest update · June 13, 2026: Initial ranking published. 5 Norfolk-metro home security businesses evaluated, top 5 ranked by Vetted Score.
In Norfolk, home security is more than a luxury; it’s a necessity. With a mix of well-reviewed leaders and smaller shops, the market offers options for every homeowner looking to safeguard their property.
We evaluated five local providers based on their ratings, reviews, and customer feedback. Our list reflects businesses that prioritize customer service and effective security solutions, ensuring you get reliable protection for your home.
5home security companies evaluated in Norfolk
4.68average rating across the field
485customer reviews analyzed
Cityvetted analysis of public Google review data, updated June 13, 2026.
With a perfect rating of 5 stars from 170 reviews, Security Technology Group is highly praised for its reliable service and comprehensive security solutions.
Johns Brothers Security holds an impressive rating of 4.8 from 206 reviews, making it a favorite among locals for its affordable pricing and solid security offerings.
To rank these home security companies, we analyzed a total of 485 customer reviews across five providers in the Norfolk area. Each business was scored on their overall rating and the volume of customer feedback, ensuring a comprehensive view of their service quality.
Our rankings are updated monthly, and no company pays for placement. This transparency allows you to trust that our evaluations are unbiased and focused solely on performance and customer satisfaction.
The Vetted Score: six weighted factors
Customer sentiment25%
Rating quality20%
Review volume & velocity20%
Website trust signals15%
Service breadth10%
Business longevity10%
Sentiment is measured by AI analysis of review text, recency-weighted, with verified-pattern checks to discount suspicious review bursts.
With a perfect rating of 5 stars from 170 reviews, Security Technology Group is highly praised for its reliable service and comprehensive security solutions. Customers appreciate their fast response times and knowledgeable staff. This company excels in providing tailored systems for both residential and commercial needs. However, their premium service may not be the most budget-friendly option for everyone.
Pros
Excellent customer service
Tailored security solutions
Fast response times
Cons
Higher pricing than some competitors
Limited basic package options
Best forComprehensive security solutions for businesses and homes
Johns Brothers Security holds an impressive rating of 4.8 from 206 reviews, making it a favorite among locals for its affordable pricing and solid security offerings. Customers highlight their professionalism and the variety of packages available. This company is best suited for those looking for reliable service without breaking the bank. However, some reviews indicate occasional delays in installation times.
Pros
Affordable pricing
Wide range of packages
Professional staff
Cons
Occasional installation delays
Less comprehensive tech options
Best forAffordable security packages for budget-conscious customers
Blue Line Security has a perfect rating of 5 stars, albeit from only 13 reviews. Customers praise their attentive service and modern security technology. This company is ideal for those seeking cutting-edge systems and personalized service. However, the small number of reviews makes it a promising but unproven choice for long-term reliability.
Smart Home Security has a rating of 5 stars from 3 reviews, indicating a strong start but limited feedback. Customers appreciate the innovative smart home integration and user-friendly systems. This company is ideal for tech-savvy homeowners looking to upgrade. However, the very limited review base raises questions about their long-term service quality.
Pros
Innovative smart home features
User-friendly systems
Cons
Very limited reviews
Higher pricing due to premium tech
Best forHome automation and smart security solutions
ADT Security Services has a rating of 3.6 from 93 reviews. While many customers appreciate their nationwide brand recognition and extensive service options, some express dissatisfaction with customer service and pricing. This company may be suitable for those who prioritize brand reliability over personalized service. However, the mixed reviews indicate potential challenges in customer satisfaction.
Pros
Nationwide brand recognition
Wide range of services
Cons
Mixed customer service reviews
Higher pricing compared to local competitors
Best forBrand reliability and extensive service options
When selecting a home security provider, asking the right questions can make all the difference. Here are key considerations to guide your decision.
What types of systems do you offer?
Inquire about the variety of security systems available, including smart home integrations and monitoring options.
What are your monitoring options?
Understand whether the company provides 24/7 monitoring, self-monitoring, or a combination of both, and what the response times are.
Can you provide customer references?
Requesting references will help you gauge the company's reliability and customer satisfaction based on firsthand experiences.
What it costs
What home security systems cost in Norfolk
The pricing for home security systems in Norfolk varies based on the services and technology involved. Here’s a breakdown of what you can expect.
Basic systemsExpect to pay around $200 to $500 for a basic security system that includes essential features such as door and window sensors.
Standard systemsA more comprehensive package with additional features like cameras and smart home integration typically ranges from $500 to $1,200.
Advanced systemsFor high-end systems with extensive monitoring options and smart technology, costs can go from $1,200 to $2,500.
Monthly monitoring feesMost companies charge between $15 to $50 per month for monitoring services, depending on the level of service and features.
Frequently asked questions
How much does home security cost in Norfolk?
Prices for home security services in Norfolk range from approximately $150 to $400, depending on the provider and the level of service.
What are the most common home security services offered in Norfolk?
Common services include alarm systems, surveillance cameras, and home automation options, with many providers offering customized packages.
How often is this ranking updated?
We re-run the full analysis monthly with fresh review data. Last updated June 13, 2026.
Our verdict
For most Norfolk homes: <strong>Security Technology Group</strong>
Your best bet for home security in Norfolk is Security Technology Group. With a perfect 5-star rating on 170 reviews, they offer reliable service backed by a solid reputation. If you prefer a company with an even larger review base, consider Johns Brothers Security, which holds a 4.8 rating on 206 reviews and may provide a more personalized touch. For those who want a promising but unproven option, Blue Line Security has a 5-star rating, though it is based on only 13 reviews. Choose based on your comfort with the amount of feedback available.
Cityvetted
