Safety is a priority for Roanoke residents. Our rankings highlight the best local security providers based on real customer feedback.
MHMaya Hendricks · Home Services Editor Updated June 13, 2026 · Next review July 2026
Editorially independent9 companies evaluated
cover story
★ Editor's ChoiceHometown Security, Inc.
96Score
Latest update · June 13, 2026: Initial ranking published. 9 Roanoke-metro home security businesses evaluated, top 8 ranked by Vetted Score.
In Roanoke, where safety and peace of mind are paramount, home security systems play a critical role in protecting families and properties. With only 9 providers evaluated, the competition is tight, and trust is still forming among consumers. Hometown Security, Inc. leads the pack with an impressive 4.8-star rating from 18 reviews, significantly higher than the rest of the field, which has an average rating of 3.8 stars from 206 combined reviews.
To build this list, we analyzed customer feedback, star ratings, and the number of reviews for each company. Our rankings reflect a commitment to transparency and integrity, ensuring that no business pays for placement. We refresh our evaluations monthly to keep the information relevant and accurate.
9home security companies evaluated in Roanoke
4.51average rating across the field
206customer reviews analyzed
Cityvetted analysis of public Google review data, updated June 13, 2026.
United Security & Control Systems holds a strong 4.7 rating from 13 reviews, with customers praising their competitive pricing and effective security solutions.
We evaluated the home security companies in Roanoke based on their Vetted Scores, which take into account customer ratings, review counts, and overall service quality. Each company was assessed fairly, with a focus on real customer experiences rather than marketing claims. We believe that genuine feedback from local residents is the best indicator of a company's reliability.
Our rigorous evaluation process means that the businesses listed here are recognized for their performance in the local market. We do not accept payments for placement, ensuring that our rankings are driven solely by the quality of service provided. Our goal is to help you make informed decisions when selecting a security provider.
The Vetted Score: six weighted factors
Customer sentiment25%
Rating quality20%
Review volume & velocity20%
Website trust signals15%
Service breadth10%
Business longevity10%
Sentiment is measured by AI analysis of review text, recency-weighted, with verified-pattern checks to discount suspicious review bursts.
With a rating of 4.8 from 18 reviews, Hometown Security, Inc. earns high marks for responsiveness and customer service. Reviewers frequently commend their knowledgeable staff and personalized security solutions. This company is best for homeowners looking for tailored systems that fit specific needs. However, their limited review count suggests a need for broader customer feedback.
United Security & Control Systems holds a strong 4.7 rating from 13 reviews, with customers praising their competitive pricing and effective security solutions. They are particularly noted for their installation services and ongoing support. Although their review count is low, the positive feedback suggests that they offer great value for budget-conscious homeowners.
Lee Hartman & Sons, Inc. has a solid 4.4 rating from 118 reviews, making it the most reviewed company in Roanoke. Customers appreciate their wide range of security products and professional installation services. This company is ideal for those looking for established reliability. However, some reviews indicate longer wait times for service appointments.
ATC Services Inc. holds a perfect 5.0 rating from 5 reviews, with customers praising their quick response times and effective solutions. While the feedback is overwhelmingly positive, the very small number of reviews makes it hard to fully assess their service consistency over time. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is fast service. It serves Roanoke, VA, with $150 to $350 pricing, and the honest trade-offs are very limited reviews.
Acomplis Technology has a flawless 5.0 rating from 2 reviews, with clients highlighting their innovative technology solutions. However, the extremely low review count raises questions about their reliability in a broader context, making it difficult to recommend them without reservations. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is innovative security technology. It serves Roanoke, VA, with $200 to $400 pricing, and the honest trade-offs are extremely low review count.
Security Consultants Unlimited also enjoys a perfect 5.0 rating from 2 reviews, with clients appreciating their personalized approach to security. Similar to Acomplis, the very limited number of reviews leaves potential clients wanting more information about their service history. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is personalized security consultations. It serves Roanoke, VA, with $150 to $300 pricing, and the honest trade-offs are very limited reviews.
ADT Security Services has a rating of 3.6 based on 12 reviews. Customers appreciate their national brand recognition and extensive product offerings. However, the mixed feedback indicates inconsistencies in service quality and customer support, which may be a concern for those seeking reliability. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is brand recognition and product variety. It serves Roanoke, VA, with $100 to $250 pricing, and the honest trade-offs are mixed service quality and inconsistent customer support.
ADT Security Services, with a 3.6 rating from 36 reviews, has a similar reputation as its counterpart. While their extensive product offerings are often commended, the feedback reflects a need for improved customer service. This may not be the best option if you're looking for consistent support. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is established brand with product variety. It serves Roanoke, VA, with $100 to $250 pricing, and the honest trade-offs are inconsistent customer service and mixed reviews.
Selecting the right home security provider involves careful consideration of ratings, reviews, and services offered. Here are key factors to keep in mind.
Review Ratings
Look for companies with a high star rating and a solid number of reviews. This indicates consistent service quality.
Customer Feedback
Read through customer comments to get insights into the strengths and weaknesses of each provider. Pay attention to recurring themes.
Service Options
Consider what types of security systems and monitoring services are offered. Some companies may specialize in smart home integration.
What it costs
What home security costs in Roanoke
The cost of home security systems in Roanoke can vary widely based on the type of service and equipment. Here's a breakdown of expected pricing tiers.
Basic Alarm Systems$150 to $300 for installation, plus monthly monitoring fees ranging from $15 to $30.
Smart Home Systems$300 to $800 for installation, with monthly fees from $30 to $50, depending on features.
High-End Security Solutions$800 to $1,500 for comprehensive systems, with monitoring fees between $50 to $100 monthly.
DIY Security Options$100 to $500 for equipment purchase, with no monthly fees if self-monitored.
Frequently asked questions
How much does home security cost in Roanoke?
Prices for home security systems in Roanoke typically range from $150 to $600, depending on the services and equipment selected.
What should I consider when choosing a home security company?
Look for companies with strong customer reviews, a proven track record, and transparent pricing to ensure you're getting reliable service.
How often is this ranking updated?
We re-run the full analysis monthly with fresh review data. Last updated June 13, 2026.
Our verdict
For most Roanoke homes: <strong>Hometown Security, Inc.</strong>
Hometown Security, Inc. leads the pack with a 4.8 rating from 18 reviews, indicating strong customer satisfaction and trust. Following closely is United Security & Control Systems at 4.7 from 13 reviews, showing solid performance but with fewer endorsements. Lee Hartman & Sons, Inc. rounds out the top three with a 4.4 rating from a substantial 118 reviews, making it a reliable choice for those who prioritize experience and volume of feedback over sheer rating. Choose Hometown Security, Inc. for the best combination of high ratings and customer trust.
Cityvetted
