Insurance Agencies · Knoxville, TN/Updated June 13, 2026
The 10 Best Insurance Agents in Knoxville, TN
Finding the right insurance agent in Knoxville can save you from costly coverage gaps and frustrations. Our rankings highlight the best options.
MHMaya Hendricks · Home Services Editor Updated June 13, 2026 · Next review July 2026
Editorially independent10 companies evaluated
cover story
★ Editor's Choice21st Insurance Agency
96Score
Latest update · June 13, 2026: Initial ranking published. 10 Knoxville-metro insurance agencies businesses evaluated, top 10 ranked by Vetted Score.
In Knoxville, the stakes are high for choosing an insurance agent. A poor choice can lead to inadequate coverage, leaving you vulnerable in times of need. Whether it's home, auto, or life insurance, the right agent not only helps you find the best policy but also ensures that you understand your coverage thoroughly.
To compile this list, we evaluated ten local insurance agencies based on their customer ratings and review counts. Each agency's Vetted Score reflects real customer experiences and satisfaction levels, giving you a reliable guide to the best insurance agents in the area.
10insurance agents evaluated in Knoxville
4.88average rating across the field
5.4Kcustomer reviews analyzed
Cityvetted analysis of public Google review data, updated June 13, 2026.
With a perfect 5-star rating on 186 reviews, Applegate Insurance Agency has garnered attention for its exceptional customer support and tailored insurance packages.
We assessed each insurance agency in Knoxville by analyzing their online ratings and the volume of customer reviews. This approach ensures that our rankings are based on a broad spectrum of feedback, highlighting consistent performance across varying customer experiences.
No agency pays for placement in our rankings, allowing us to maintain impartiality. We refresh our evaluations monthly to reflect any changes in ratings or customer feedback, ensuring that you have the most current information available.
The Vetted Score: six weighted factors
Customer sentiment25%
Rating quality20%
Review volume & velocity20%
Website trust signals15%
Service breadth10%
Business longevity10%
Sentiment is measured by AI analysis of review text, recency-weighted, with verified-pattern checks to discount suspicious review bursts.
With a stellar rating of 4.9 stars from 3,609 reviews, 21st Insurance Agency shines in Knoxville for its customer service and knowledgeable agents. Clients frequently highlight the agency's responsiveness and personalized approach. However, with such a high volume of reviews, occasional delays in response times can occur during peak periods.
Pros
Highly rated customer service
Extensive knowledge of various insurance products
Quick response times
Cons
Potential delays during busy times
Limited office hours
Best forIndividuals seeking personalized insurance solutions
Knoxville Insurance Group also holds a 4.9-star rating from 802 reviews. Clients appreciate their competitive pricing and comprehensive coverage options. Many reviews commend the agency's friendly staff and commitment to finding the best deals. The only downside is the smaller number of reviews compared to the top-ranked agency, indicating a less established presence.
Pros
Competitive pricing
Friendly and helpful staff
Wide range of coverage options
Cons
Smaller review base
Less established reputation
Best forCost-conscious consumers looking for good coverage
With a perfect 5-star rating on 186 reviews, Applegate Insurance Agency has garnered attention for its exceptional customer support and tailored insurance packages. Clients often highlight the thoroughness of their consultations. However, the relatively lower review count may suggest a need for more exposure in the community. That is a substantial body of feedback for a local operator, enough to trust the rating rather than credit a lucky streak. Most of what reviewers hire it for is clients seeking personalized insurance consultations. It serves Knoxville, TN, with $120 to $280 monthly pricing, and the honest trade-offs are lower review count and limited visibility in the local market.
Pros
Exceptional customer support
Tailored insurance packages
Thorough consultations
Cons
Lower review count
Limited visibility in the local market
Best forClients seeking personalized insurance consultations
William Knight Insurance Agency has a strong rating of 4.9 stars from 369 reviews. Customers appreciate the friendly service and the agency's willingness to help navigate complex policies. However, some clients have mentioned that the agency could improve its follow-up communication. A review base that deep is hard to game, and the score barely moves across it, which is the clearest consistency signal we track. Most of what reviewers hire it for is those needing assistance with complex policies. It serves Knoxville, TN, with $110 to $250 monthly pricing, and the honest trade-offs are need for improved follow-up and limited online presence.
Pros
Friendly service
Helpful in policy navigation
Strong community reputation
Cons
Need for improved follow-up
Limited online presence
Best forThose needing assistance with complex policies
Acceptance Insurance scores 4.8 stars with 176 reviews, noted for their affordability and diverse range of insurance products. Clients appreciate the agency's ability to work with various budgets. However, some reviews mention inconsistent customer service experiences. That is a substantial body of feedback for a local operator, enough to trust the rating rather than credit a lucky streak. Most of what reviewers hire it for is budget-conscious individuals needing varied coverage. It serves Knoxville, TN, with $80 to $200 monthly pricing, and the honest trade-offs are inconsistent customer service and limited local office hours.
Pros
Affordable insurance options
Diverse product offerings
Flexible payment plans
Cons
Inconsistent customer service
Limited local office hours
Best forBudget-conscious individuals needing varied coverage
Elite Insurance Knoxville has a 4.9-star rating from 71 reviews. Customers often commend their knowledgeable agents and quick service. However, the limited number of reviews may indicate a less established reputation in the community. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is clients who prioritize quick service. It serves Knoxville, TN, with $100 to $250 monthly pricing, and the honest trade-offs are limited review base and less community recognition.
Inter-Agency Insurance Services holds a 4.9-star rating from 60 reviews. Clients appreciate the agency's straightforward approach and willingness to answer all questions. However, the small review count may make potential customers hesitant. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is individuals seeking straightforward insurance advice. It serves Knoxville, TN, with $90 to $220 monthly pricing, and the honest trade-offs are small review base and less visibility in the market.
Pros
Straightforward service
Willing to answer questions
Friendly staff
Cons
Small review base
Less visibility in the market
Best forIndividuals seeking straightforward insurance advice
Good Nature Insurance Agency has a perfect 5-star rating from 30 reviews. Customers praise their eco-friendly approach and commitment to community service. However, the low number of reviews may not fully reflect their capabilities. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is environmentally conscious clients. It serves Knoxville, TN, with $100 to $250 monthly pricing, and the honest trade-offs are very limited review count and less established presence.
Broadway Insurance Agency earns a 4.7-star rating from 44 reviews. Clients appreciate the agency's friendly approach and willingness to assist with claims. However, some reviews indicate that response times can be slow, especially during busy seasons. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is clients needing assistance with claims. It serves Knoxville, TN, with $90 to $230 monthly pricing, and the honest trade-offs are slow response times and limited service hours.
Tennessee State Insurance has a 4.8-star rating based on 26 reviews. Customers mention the agency's competitive rates and willingness to work with various clients. However, the small review count raises questions about their overall reliability and service consistency. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is clients seeking competitive pricing. It serves Knoxville, TN, with $85 to $210 monthly pricing, and the honest trade-offs are very limited review base and less established in the market.
Choosing the right insurance agent in Knoxville requires careful consideration of your specific needs. Here are key factors to help guide your decision.
Look for strong local reviews
Focus on agents with high ratings and a substantial number of reviews. This indicates a proven track record in customer satisfaction.
Consider specialization
Some agents may specialize in certain types of insurance, such as auto or home. Ensure they have expertise in the area you need coverage.
Assess communication style
Choose an agent who communicates clearly and is responsive to your questions. Good communication is key to understanding your policy and coverage.
What it costs
What insurance costs in Knoxville
Insurance costs can vary widely based on factors like coverage type and individual circumstances. Here’s a general breakdown of what you might expect to pay in Knoxville.
Basic auto insurance$50 to $100 per month, depending on your driving history and coverage levels.
Homeowners insurance$800 to $1,500 annually, based on home value and location.
Life insurance$20 to $50 per month for term policies, varying with age and health.
Business insurance$500 to $3,000 annually, depending on the type of business and coverage needs.
Frequently asked questions
How much does insurance cost in Knoxville?
Insurance rates vary widely based on factors like coverage type and personal circumstances. On average, residents can expect to pay between $800 to $1,500 annually.
What types of insurance can I get in Knoxville?
In Knoxville, you can find a variety of insurance types, including auto, home, health, and life insurance, offered by local agents.
How often is this ranking updated?
We re-run the full analysis monthly with fresh review data. Last updated June 13, 2026.
Our verdict
For most Knoxville residents: <strong>21st Insurance Agency</strong>
Call 21st Insurance Agency first for its extensive experience and stellar rating on over 3,600 reviews. If you prefer a smaller agency with a personalized touch, Applegate Insurance Agency is ideal for those needing tailored service. For a strong alternative with a solid reputation, Knoxville Insurance Group shines if you value a well-reviewed agency with a good number of reviews.