We tracked 500 storm-chaser roofers. Most were gone within a year.
After three big hail events, we followed the out-of-state crews. The data on who stayed, who vanished, and what it means for your warranty.
The truck shows up the morning after the hail stops. Magnetic sign on the door, out-of-state plates, a clipboard, and a pitch that sounds almost generous: they'll inspect your roof for free, handle the insurance paperwork, and have you fixed before your neighbors. What they don't mention is that by the time your shingles start curling in eighteen months, the phone number on that magnetic sign will ring to a disconnected line. We wanted to know how often that actually happens, so we built a list of 500 roofing companies that surged into hail-struck metros over a three-year window and tracked what became of each one.
Most of them vanished. Not slowed down, not rebranded, vanished: no active license, no working phone, no registered agent, no forwarding anything. The storm-chaser model isn't a few bad operators hiding among honest roofers. For a large slice of this market, disappearing is the business plan.
- Of 500 storm-chaser roofers we tracked, roughly 61% were unreachable within twelve months of the storm that drew them in.
- The free inspection is the hook. The goal is an insurance claim, not a relationship.
- A roof installed by a vanished company is a roof with no enforceable warranty, whatever the paper says.
- Local roofers who survive the off-season are the ones still around when something fails.
What "gone" means
We didn't count a company as gone for missing one call. The bar was deliberately high: a contractor was marked inactive only if its state license had lapsed or never existed, its business registration was dissolved or expired, and at least two listed phone numbers were dead or reassigned. By that standard, 305 of the 500 were gone inside a year. Another 71 were technically still registered but had no working customer contact, which for a homeowner with a leak amounts to the same thing.
Cityvetted analysis, 2026.
Why the model works for them
The economics are brutally simple. A hailstorm creates thousands of insurance-funded jobs in a compressed window. A crew can roll into town, sign up homeowners by handling the claim for them, install fast, collect the insurance check, and leave before the workmanship has time to fail. The warranty they promise costs them nothing, because they have no intention of being around to honor it. When a deck wasn't ventilated right or a flashing detail was rushed, the homeowner finds out a year or two later and discovers the warranty is a ghost.
"A twenty-five-year warranty from a company that won't survive twenty-five months is just decoration."
to Daniel Ruiz, Senior EditorThe honest crews get hurt too
Here's the part that frustrated the legitimate roofers we interviewed. Storm chasers poison the well for everyone. They train homeowners to expect a free roof, to distrust anyone who charges for an inspection, and to treat roofing as a one-and-done transaction. The local company that's been re-roofing the same neighborhood for two decades, that answers the phone in February, that eats the cost of a callback because its reputation lives in that zip code, gets lumped in with the truck that left town.
- Demand a local address you can drive to.
A PO box or a magnetic sign over an out-of-state plate is a red flag. Ask how long they've held a license in your state.
- Verify the license number yourself.
Look it up on your state board's site. Check that it's active, in the company's real name, and not borrowed.
- Ask who honors the warranty if they close.
A real answer involves a manufacturer-backed warranty registered in your name, not a promise from the salesman.
- Be suspicious of urgency.
"We can only do this price today" is the chaser's signature. A roof that needs replacing today still needs replacing next week.
If a storm just rolled through your area, you don't have to swear off help. You just have to slow down by about a week, which is roughly the gap between the chasers arriving and the better local crews getting to your street. The companies worth hiring are the ones that will still answer when you call them in 2030.
Longevity is a real input in how Cityvetted ranks roofers. We check how many years a license has been continuously active in-state and weight survivors over surge operators, because a warranty is only worth the company standing behind it.