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Mortgage Brokers · Norfolk, VA/Updated June 13, 2026

The 9 Best Mortgage Brokers in Norfolk, VA

Navigating mortgage options in Norfolk can be tricky. We break down the best brokers to help you secure the best deal.

Editorially independent9 companies evaluated
cover story
★ Editor's ChoiceMatt Frano Loan Officer at Coastal Towne Mortgage
96Score
Latest update · June 13, 2026: Initial ranking published. 9 Norfolk-metro mortgage brokers businesses evaluated, top 9 ranked by Vetted Score.

Finding the right mortgage broker in Norfolk is essential for securing favorable loan terms. With the local market still forming trust among providers, knowing who to turn to for reliable guidance can save you both money and time.

Our list ranks the top nine mortgage brokers based on their Vetted Scores, which consider customer ratings and review counts. We evaluated each business to offer you a transparent view of the options available in the city.

9mortgage brokers evaluated in Norfolk
4.82average rating across the field
662customer reviews analyzed

Cityvetted analysis of public Google review data, updated June 13, 2026.

How much does mortgage brokers cost in Norfolk? See the price breakdown →

Our top picks

At a glance · three categories
★ Editor's Choice
96Score

With a perfect rating of 5 stars from 129 reviews, Matt Frano at Coastal Towne Mortgage is highly praised for his personalized service and deep knowledge of the mortgage process.

Read full review
Best Value
94Score

Towne Mortgage

★★★★★4.9(162 reviews)

Towne Mortgage holds a strong rating of 4.9 stars from 162 reviews, making it a popular choice among clients.

Read full review
Most Reviewed
93Score

RW Towne Mortgage

★★★★★4.9(146 reviews)

RW Towne Mortgage has an impressive rating of 4.9 stars from 146 reviews.

Read full review

All 9, compared

Data as of June 13, 2026
BusinessVetted ScoreGoogle ratingReviewsBest for
1
96Score
5.0★★★★★
129First-time homebuyers looking for personalized guidance
2
Towne Mortgage
Towne Mortgage
Best Value
94Score
4.9★★★★★
162Clients looking for good rates and reliability
3
RW Towne Mortgage
RW Towne Mortgage
Most Reviewed
93Score
4.9★★★★★
146Clients needing a variety of mortgage options
4
92Score
5.0★★★★★
40First-time buyers needing guidance
5
90Score
4.9★★★★★
49Clients valuing personal attention
6
89Score
5.0★★★★★
32Clients seeking tailored mortgage solutions
7
88Score
4.9★★★★★
39Refinancing clients
8
82Score
5.0★★★★★
6Clients needing quick turnaround
9
78Score
3.8★★★★★
59Clients looking for competitive rates
Methodology

How we evaluated all 9 mortgage brokers.

To create our rankings, we analyzed nine mortgage brokers in the Norfolk area, focusing on their customer ratings and the number of reviews they received. We compile this data monthly, ensuring our findings are up-to-date and reflect current service levels.

No business pays for placement in our rankings. Our goal is to provide an unbiased perspective that helps you make informed decisions when seeking a mortgage broker.

The Vetted Score: six weighted factors

Customer sentiment25%
Rating quality20%
Review volume & velocity20%
Website trust signals15%
Service breadth10%
Business longevity10%

Sentiment is measured by AI analysis of review text, recency-weighted, with verified-pattern checks to discount suspicious review bursts.

Full reviews

The rankings · in order
1
★ Editor's Choice

Matt Frano Loan Officer at Coastal Towne Mortgage

★★★★★5.0(129 reviews)
96Score

With a perfect rating of 5 stars from 129 reviews, Matt Frano at Coastal Towne Mortgage is highly praised for his personalized service and deep knowledge of the mortgage process. Clients appreciate his responsiveness and ability to simplify complex financial details. However, as the most reviewed option, he may have limited availability due to high demand.

Pros

  • Personalized service
  • Deep knowledge
  • High responsiveness

Cons

  • Limited availability
Best forFirst-time homebuyers looking for personalized guidance
Service areaNorfolk, VA
Typical pricing$300 to $700 in closing costs
2
Best Value

Towne Mortgage

★★★★★4.9(162 reviews)
94Score

Towne Mortgage holds a strong rating of 4.9 stars from 162 reviews, making it a popular choice among clients. Reviewers highlight competitive rates and efficient processing times. This firm is ideal for clients seeking value and reliability. However, some have noted a less personalized experience compared to smaller firms. That is a substantial body of feedback for a local operator, enough to trust the rating rather than credit a lucky streak. Most of what reviewers hire it for is clients looking for good rates and reliability. It serves Norfolk, VA, with $250 to $650 in closing costs pricing, and the honest trade-offs are less personalized experience.

Pros

  • Competitive rates
  • Efficient processing
  • Strong reputation

Cons

  • Less personalized experience
Best forClients looking for good rates and reliability
Service areaNorfolk, VA
Typical pricing$250 to $650 in closing costs
3
Most Reviewed

RW Towne Mortgage

★★★★★4.9(146 reviews)
93Score

RW Towne Mortgage has an impressive rating of 4.9 stars from 146 reviews. Clients commend their thorough communication and commitment to finding the right mortgage product. They excel in catering to various needs. However, some reviews mention occasional delays in processing times, which could be a concern for urgent transactions.

Pros

  • Thorough communication
  • Wide range of products
  • Customer-focused

Cons

  • Potential processing delays
Best forClients needing a variety of mortgage options
Service areaNorfolk, VA
Typical pricing$300 to $700 in closing costs
4
92Score

Gus Lindstrom, also with Coastal Towne Mortgage, has garnered a perfect 5-star rating from 40 reviews. Clients appreciate his approachable demeanor and thorough explanations throughout the mortgage process. While he is highly regarded, the limited number of reviews may indicate less experience compared to more established brokers. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is first-time buyers needing guidance. It serves Norfolk, VA, with $300 to $700 in closing costs pricing, and the honest trade-offs are limited review base.

Pros

  • Approachable demeanor
  • Thorough explanations

Cons

  • Limited review base
Best forFirst-time buyers needing guidance
Service areaNorfolk, VA
Typical pricing$300 to $700 in closing costs
5

TowneBank Mortgage

★★★★★4.9(49 reviews)
90Score

TowneBank Mortgage has a solid rating of 4.9 stars from 49 reviews. Reviewers often mention their friendly staff and willingness to answer questions. They are well-suited for clients who value personal attention. However, some clients have experienced lengthy wait times during peak periods. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is clients valuing personal attention. It serves Norfolk, VA, with $250 to $650 in closing costs pricing, and the honest trade-offs are lengthy wait times.

Pros

  • Friendly staff
  • Good communication

Cons

  • Lengthy wait times
Best forClients valuing personal attention
Service areaNorfolk, VA
Typical pricing$250 to $650 in closing costs
6
89Score

Brendan Powell has earned a 5-star rating from 32 reviews, with clients praising his dedication to finding the right mortgage solutions. His personalized approach appeals to many. However, the smaller review base means you might want to proceed with some caution regarding his experience. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is clients seeking tailored mortgage solutions. It serves Norfolk, VA, with $300 to $700 in closing costs pricing, and the honest trade-offs are smaller review base.

Pros

  • Dedicated service
  • Personalized approach

Cons

  • Smaller review base
Best forClients seeking tailored mortgage solutions
Service areaNorfolk, VA
Typical pricing$300 to $700 in closing costs
7

Paul Venable with TowneBank Mortgage

★★★★★4.9(39 reviews)
88Score

Paul Venable has a strong rating of 4.9 stars from 39 reviews. Clients appreciate his knowledge and responsiveness. He is particularly good for those who are refinancing. However, some clients have noted that his availability can be limited during busy times. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is refinancing clients. It serves Norfolk, VA, with $250 to $650 in closing costs pricing, and the honest trade-offs are limited availability.

Pros

  • Knowledgeable
  • Responsive

Cons

  • Limited availability
Best forRefinancing clients
Service areaNorfolk, VA
Typical pricing$250 to $650 in closing costs
8

Tier 1 home Loans, Inc.

★★★★★5.0(6 reviews)
82Score

Tier 1 Home Loans, Inc. has a perfect rating of 5 stars from 6 reviews. Clients praise their quick service and professionalism. However, the small number of reviews raises questions about their consistency and overall experience in the market. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is clients needing quick turnaround. It serves Norfolk, VA, with $300 to $700 in closing costs pricing, and the honest trade-offs are small review base.

Pros

  • Quick service
  • Professionalism

Cons

  • Small review base
Best forClients needing quick turnaround
Service areaNorfolk, VA
Typical pricing$300 to $700 in closing costs
9

Temple Mortgage LLC NMLS 218997

★★★★★3.8(59 reviews)
78Score

Temple Mortgage LLC has a rating of 3.8 stars from 59 reviews. Some clients appreciate their competitive rates, but others have reported issues with customer service. This makes it a less reliable choice, especially for first-time buyers who may need more guidance. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is clients looking for competitive rates. It serves Norfolk, VA, with $250 to $650 in closing costs pricing, and the honest trade-offs are customer service issues and mixed reviews.

Pros

  • Competitive rates

Cons

  • Customer service issues
  • Mixed reviews
Best forClients looking for competitive rates
Service areaNorfolk, VA
Typical pricing$250 to $650 in closing costs
Before you book

How to choose a mortgage broker in Norfolk

Choosing the right mortgage broker requires weighing factors like reputation, pricing, and the type of services offered. Here are key considerations to help you decide.

Review Ratings and Feedback

Look for brokers with a solid review base. High ratings indicate a track record of satisfied clients.

Compare Fees and Rates

Understand the cost structure of different brokers. The cheapest option may not always provide the best service.

Assess Communication and Support

Choose a broker who communicates clearly and is responsive to your questions throughout the mortgage process.

What it costs

What mortgage brokers cost in Norfolk

The cost of working with a mortgage broker in Norfolk can vary significantly based on the services provided and the complexity of your mortgage needs. Here are the typical pricing tiers.

Basic ConsultationExpect to pay around $300 to $500 for initial consultations and assessments.
Standard ServiceMost brokers charge a fee between $1,000 to $3,000 for their services, depending on the loan amount.
Full-Service PackageComprehensive services including application support can range from $3,000 to $5,000.
Discount OptionsSome brokers may offer reduced fees or rebates, typically around $500 to $1,000 when certain conditions are met.

Frequently asked questions

How much does a mortgage broker cost in Norfolk?

Mortgage brokers in Norfolk typically charge a fee that can range from 1% to 2% of the loan amount, but this can vary based on the broker and the specific services provided.

What should I look for when choosing a mortgage broker?

Consider factors such as the broker's reviews, experience, and whether they have a strong understanding of the Norfolk market, especially since many providers here have fewer than 50 reviews.

How often is this ranking updated?

We re-run the full analysis monthly with fresh review data. Last updated June 13, 2026.

Our verdict

For most Norfolk homes: <strong>Matt Frano Loan Officer at Coastal Towne Mortgage</strong>

For the best overall experience, go with Matt Frano Loan Officer at Coastal Towne Mortgage. If you want great value, Towne Mortgage is your pick. For a splurge, consider RW Towne Mortgage, especially if you prioritize personalized service.