Insurance Agencies · Norfolk, VA/Updated June 13, 2026
The 10 Best Insurance Agents in Norfolk, VA
Navigating insurance options can be daunting. Here are the best agents in Norfolk to help you find the right coverage for your needs.
MHMaya Hendricks · Home Services Editor Updated June 13, 2026 · Next review July 2026
Editorially independent10 companies evaluated
cover story
★ Editor's ChoiceManuel G Nofplot III Insurance Agency Inc
96Score
Latest update · June 13, 2026: Initial ranking published. 10 Norfolk-metro insurance agencies businesses evaluated, top 10 ranked by Vetted Score.
Insurance plays a critical role in protecting your assets and securing your peace of mind. In Norfolk, the competition is fierce, with only one agency, Manuel G Nofplot III Insurance Agency Inc, achieving a perfect 5-star rating from 134 reviews. This standout performance highlights the disparity in service quality among local providers.
Our ranking evaluates ten insurance agencies in Norfolk, examining their customer feedback and overall ratings. We believe in transparency, so all businesses listed here have been assessed without any bias or payment for placement. This list is refreshed monthly to reflect the most current insights from clients.
10insurance agents evaluated in Norfolk
4.84average rating across the field
683customer reviews analyzed
Cityvetted analysis of public Google review data, updated June 13, 2026.
With a perfect rating of 5 stars from 134 reviews, Manuel G Nofplot III Insurance Agency Inc earns high marks for its attentive customer service and personalized insurance solutions.
To create this ranking, we analyzed customer reviews, ratings, and the number of reviews for each insurance agency in Norfolk. We focused on their performance to determine the Vetted Score, which ranges from 0 to 100. The agencies with the highest scores demonstrate consistent customer satisfaction and service quality.
Every agency listed here has been evaluated based on authentic customer feedback. No agency pays for placement, ensuring you receive an unbiased view of the best options available in Norfolk. The list will continue to evolve as more reviews come in, keeping it relevant for your decision-making.
The Vetted Score: six weighted factors
Customer sentiment25%
Rating quality20%
Review volume & velocity20%
Website trust signals15%
Service breadth10%
Business longevity10%
Sentiment is measured by AI analysis of review text, recency-weighted, with verified-pattern checks to discount suspicious review bursts.
With a perfect rating of 5 stars from 134 reviews, Manuel G Nofplot III Insurance Agency Inc earns high marks for its attentive customer service and personalized insurance solutions. Clients appreciate the thorough guidance provided by agents, making it an ideal choice for those seeking tailored insurance policies. However, availability can be limited during peak hours.
LATINOS PRO MULTISERVICES LLC holds a 5-star rating from 91 reviews, praised for its bilingual services and community-oriented approach. Customers appreciate the accessibility and support offered, making it a great option for Spanish-speaking clients. However, its smaller size may lead to fewer available insurance products compared to larger firms. That is a substantial body of feedback for a local operator, enough to trust the rating rather than credit a lucky streak. Most of what reviewers hire it for is bilingual services. It serves Norfolk, VA, with $80 to $250 monthly pricing, and the honest trade-offs are fewer insurance products and limited office hours.
Direct Auto Insurance has earned a solid 4.8-star rating from 136 reviews, with clients highlighting its competitive pricing and quick claims process. This agency is best for those looking for affordable coverage without sacrificing service quality. On the downside, some customers report mixed experiences with claims support during high-demand periods.
Farmers Insurance - Carrie Lewis Agency holds a strong 5-star rating from 53 reviews. Clients appreciate the knowledgeable agents and their willingness to explain policy details clearly. This agency is well-suited for those seeking a reliable insurance partner. However, the relatively low number of reviews suggests a less established reputation compared to others.
With a rating of 4.8 stars from 104 reviews, Direct Auto Insurance is recognized for its affordability and effective service. Customers appreciate the ease of obtaining quotes and the variety of coverage options available. However, some reviews indicate that wait times can be longer during busy periods, which may frustrate time-sensitive clients.
Salzberg Insurance Agency has a solid 4.6-star rating from 109 reviews. Clients commend the friendly staff and their willingness to help with policy selection. This agency is a good choice for those who value personal interaction. However, some customers have noted that response times can vary, leading to frustration in urgent situations.
Colonial Insurance Agency enjoys a 4.8-star rating from 22 reviews, noted for its friendly service and community involvement. Clients appreciate the local touch and willingness to support the community. However, the small review base suggests that it may not be as established as larger agencies, which can be a concern for some.
Strange Insurance Agency has a 4.8-star rating from 18 reviews. Clients appreciate the personalized attention and quick responses to inquiries. This agency is well-suited for those who prefer a more intimate insurance experience. However, the limited number of reviews may raise questions about its overall reliability. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is personalized insurance experiences. It serves Norfolk, VA, with $80 to $240 monthly pricing, and the honest trade-offs are limited reviews and smaller agency may have fewer resources.
Nusbaum Insurance Agency holds a 4.6-star rating from 13 reviews. Clients commend the attentive service and willingness to customize policies. This agency works well for those seeking a tailored approach. However, the small number of reviews may make it hard to assess its overall performance. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is customized insurance policies. It serves Norfolk, VA, with $90 to $260 monthly pricing, and the honest trade-offs are very limited reviews and less known in the community.
Prime SR22 Insurance Norfolk has received a 5-star rating from just 3 reviews. Clients praise the quick service and specialized offerings for SR22 insurance. This agency is a good fit for those specifically looking for SR22 coverage. However, the very limited review base raises concerns about its reliability and service consistency.
Selecting the right insurance agent is essential for securing the best coverage at a reasonable price. Here are key factors to consider when making your choice.
Review Ratings and Feedback
Look for agencies with high ratings and a significant number of reviews. This indicates a proven track record of customer satisfaction.
Assess Specializations
Consider what types of insurance you need. Some agencies may specialize in auto, home, or business insurance, so find one that aligns with your requirements.
Evaluate Customer Service
Reach out to potential agents to gauge their responsiveness and willingness to answer questions. Good communication is key to a successful partnership.
What it costs
What insurance costs in Norfolk
The cost of insurance in Norfolk can vary significantly based on coverage types and individual circumstances. Here are some common pricing tiers.
Basic Auto InsuranceTypically ranges from $100 to $200 per month, depending on the vehicle and driver history.
Homeowners InsuranceCan range from $800 to $1,500 annually, influenced by home value and location.
Business InsuranceCosts vary widely, starting around $500 annually for small businesses, depending on coverage needs.
Life InsuranceMonthly premiums can range from $50 to $300 based on age, health, and policy type.
Frequently asked questions
How much does insurance typically cost in Norfolk?
Insurance costs in Norfolk can vary widely. For auto insurance, you might expect to pay between $100 to $300 per month depending on factors like coverage type and driving history.
What kind of insurance services do these agencies offer?
Most agencies in Norfolk provide a range of insurance services including auto, home, and life insurance, with some specializing in specific areas.
How often is this ranking updated?
We re-run the full analysis monthly with fresh review data. Last updated June 13, 2026.
Our verdict
For most Norfolk residents: <strong>Manuel G Nofplot III Insurance Agency Inc</strong>
The clear leader is Manuel G Nofplot III Insurance Agency Inc, with a perfect 5-star rating from 134 reviews, proving its reliability and customer satisfaction. Close behind is LATINOS PRO MULTISERVICES LLC, also at 5 stars but with 91 reviews, indicating strong service but less volume. Finally, Direct Auto Insurance holds a solid 4.8 rating from 136 reviews, making it a strong contender for those looking for competitive options. These three agencies represent the best choices for insurance services in Norfolk based on their proven track records.
Cityvetted
