The Best Insurance Agents in Roanoke, VA

Epic Insurance Group stands out with a perfect rating of 5.0 from 169 reviews, making it one of the top choices in the area. Reviewers highlight its competitive pricing and quick response times. The agency excels in offering tailored insurance solutions. However, some customers have noted that the agency is relatively new, which may affect its long-term reputation.

Banks Insurance Agency, Inc. boasts a strong rating of 4.9 based on 347 reviews, indicating a solid track record with clients. Customers praise the agency for its thorough approach and excellent communication. It's particularly noted for its expertise in both personal and commercial insurance. However, some clients feel that the office could benefit from more staff during peak times to reduce wait times.

Holley Insurance has earned a 4.9 rating from 142 reviews, with clients appreciating the agency's attention to detail and customer-centric approach. Many reviews highlight the agents' willingness to go above and beyond for their clients. However, a few customers have mentioned that the agency's hours could be more flexible to accommodate different schedules.

With a perfect 5.0 rating from 61 reviews, Brogan Insurance is praised for its friendly staff and quick service. Clients often mention the ease of obtaining quotes and the transparency of policies offered. However, the agency has fewer reviews, making it promising but unproven compared to more established agencies. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is quick quotes and friendly service. It serves Roanoke and surrounding areas, with $90 to $170 per month for auto insurance pricing, and the honest trade-offs are limited review base and fewer services offered.

Sharpe Insurance Agency LLC has a perfect rating of 5.0 from 37 reviews, indicating a high level of client satisfaction. Reviewers appreciate the agency's personalized touch and willingness to explain coverage details. However, the limited number of reviews may raise questions about the agency's long-term reliability. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is personalized service and clear explanations. It serves Roanoke and nearby areas, with $80 to $160 per month for auto insurance pricing, and the honest trade-offs are thin review base and limited history.

Farmers Insurance: Caleb Mann Agency holds a strong rating of 4.9 from 42 reviews. Clients commend the agency for its knowledgeable agents and tailored insurance plans. It's particularly well-regarded for home and auto insurance. However, some customers mention that communication could be improved during peak times. The sample is modest but steady, with reviewers describing the same strengths instead of one-off praise. Most of what reviewers hire it for is home and auto insurance expertise. It serves Roanoke and surrounding areas, with $100 to $200 per month for auto insurance pricing, and the honest trade-offs are communication issues during busy periods and limited online tools.

Hufford Insurance Jill has a 4.5 rating from 98 reviews, with clients appreciating the agency's friendly service and thoroughness. Many reviews highlight the agents' ability to find the best coverage options. However, some clients note that the agency's follow-up could be improved, particularly after initial consultations. That is a substantial body of feedback for a local operator, enough to trust the rating rather than credit a lucky streak. Most of what reviewers hire it for is friendly service and thorough coverage analysis. It serves Roanoke and surrounding areas, with $90 to $180 per month for auto insurance pricing, and the honest trade-offs are follow-up communication could improve and limited service hours.

Star City Insurance has a rating of 4.6 from 19 reviews, with customers noting the agency's helpful staff and competitive rates. However, the small number of reviews suggests it may still be establishing its reputation in the community, making it a less proven choice for some clients. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is competitive pricing and helpful staff. It serves Roanoke and surrounding areas, with $80 to $160 per month for auto insurance pricing, and the honest trade-offs are thin review base and limited service offerings.

Discount Auto Insurance has a rating of 5.0 from just 1 review, which indicates it may not yet have established a solid customer base. While the review praises affordability, potential clients should approach with caution due to the thin review base and lack of comprehensive feedback. The review base is still thin, so we read the rating as promising rather than proven and weighted it accordingly. Most of what reviewers hire it for is budget-conscious individuals. It serves Roanoke and surrounding areas, with $50 to $100 per month for auto insurance pricing, and the honest trade-offs are very limited review base and unproven long-term reliability.